Frequently Asked Questions
How to find your User ID?
Open the Day R Survival
Launch Day R Survival on your device
Click on the "Pause" button
Tap the pause icon in the game
Select "Main Menu"
In the window that appears, select the Main Menu option
Go to "Profile" section
In the main menu, select the Profile section
Find your User ID
At the bottom of the screen, you can see your numeric User ID
How long does delivery take?
We process most orders within 15 minutes! During busy periods, delivery may take up to 12 hours. Need it faster? Contact our support team for priority assistance.
What payment methods do you accept?
We currently accept secure payments via PayPal and other major payment gateways integrated into our checkout system.
How do I track my order?
You can track your order status using your Invoice ID on our Order Tracking page.
My order is delayed, what should I do?
First, check your order status on the Track Order page. If it's been over 12 hours and still not delivered, contact our support team with your Invoice ID — we'll help you right away!